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Balloon FAQs

What is Ballon Oomf gel?

Balloon Oomf gel or Hi-Float gel, is a substance used inside latex balloons to extend their float time. It creates a barrier on the interior surface of the balloon, slowing helium escape and keeping them floating longer than untreated balloons.

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How long do the balloons stay afloat?​

Latex Balloons

  • Helium-Filled

    • 10-12 inches (Standard): 6-8 hours / 1 day with gel

    • 18 inches: 16-18 hours / 1-2 days with gel

    • 24 inches: 1-2 days / 2-3 days with gel

    • 36 inches: 2-3 days / 3-5 days with gel

  • Air-Filled

    • Indoors: Several days to weeks 

    • Outdoors: 1-2 days

 

Foil / Mylar Balloons (Number, Letter, and Orbz)

  • Helium-Filled

    • 18 inches (Standard): 2-3 days to 1 week

    • 30+ inches: 2-3 days to 1 week

  • Air-Filled

    • Indoors: Several days to weeks

    • Outdoors: 2-3 days up to 1 week

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Bobo Balloons

  • Helium-Filled

    • 24 inches (Standard): 2-3 days

    • 36 inches: 3-5 days

  • Air-Filled

    • Indoors: Several weeks to months with proper care

    • Outdoors: Several days to 1 week

 

Balloon Garlands and Arches

  • Air-Filled

    • Indoors: 1-2 weeks

    • Outdoors: Several days to 1 week

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Please note that balloons may lose vibrancy or become dull over time. It is normal for the vinyl messages to gradually become loose as the balloon slowly deflates.​ Float time is an approximation and can be affected by extreme temperature changes, outdoor weather conditions, and the contents inside and outside of the balloons.​​​​​​​​ We are not liable for any underperformance.

 

How can I care for my balloons to keep them looking great and lasting longer?

  • Temperature: Keep balloons away from extreme temperatures.

  • Inflation: Under inflate slightly to prevent popping and extend lifespan. Avoid both over-inflation and excessive under-inflation for optimal performance.

  • Storage: Store balloons in a cool, dry place away from direct sunlight, heat sources, and sharp objects.

  • Handling: Handle balloons gently to prevent popping or damage, especially when placing them in a car—ensure there are no sharp objects around.

  • Indoor Use: Balloons typically last longer indoors and maintain better colour and float time.

  • Outdoor Use: Balloons have a shorter lifespan outdoors; protect them from weather conditions.


What are the safety guidelines for handling balloons?

  • Do not inhale helium.

  • Always supervise children with balloons to prevent choking hazards.

  • Dispose of balloons properly after use.

  • Avoid releasing them into the air to safeguard the environment.

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What are the payment methods and polices?

We accept major credit cards, debit cards, and EFT. Please ensure your payment is made and cleared at least 24 hours prior to your collection time for a smooth process. Note that we cannot process your order until the payment is reflected in our account.​

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Do you offer shipping?

Currently, we do not offer shipping services for our products. However, you have the option to arrange your own courier or use Uber package delivery services at your own risk.

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What areas do you deliver to?
We offer regional delivery within Cape Town City Centre.​

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How long does in-store collection take?
In-store collection requires 1-3 business days for processing.

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Can I arrange same-day collection?
Yes, same-day collection can be arranged via WhatsApp, subject to availability.

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How many balloons can fit in a car?
The average vehicle can accommodate approximately 25 inflated balloons, ideally stored in the back seat. Remember to keep your vehicle away from direct sunlight to prevent overheating, which can cause balloons to explode.

 

How should I handle balloons?

When handling balloons, it is important to avoid sharp objects, rough surfaces, extreme temperature changes, direct sunlight, heat sources, and breezy spots. Always handle balloons with care and avoid squeezing or poking them.

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Can I refill or reuse the balloons?

Both latex and foil balloons can be refilled or reused if they are in good condition and undamaged. However, it's essential to note that repeated inflation and deflation can weaken the material, affecting the balloon's appearance and ability to hold helium or air.

 

Can I release balloons into the environment?

We strongly discourage balloon releases due to their potential negative impact on the environment and wildlife.

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Are balloons a choking hazard?

Yes, uninflated or broken balloons can pose a choking hazard, particularly for small children.

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Are your balloons biodegradable?

Latex balloons made from natural rubber latex are biodegradable. However, the degradation process may take several months or longer. Foil or Mylar balloons, made from metallic materials, are not biodegradable.

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